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How We Handle Your Information at gebyar138

When you open an account with us, we collect and protect your personal details with the same care we apply to your withdrawals.

Data collected during registrationPayment and withdrawal verificationAccount security and device tracking

Explore the Lobby Read FAQ

What Personal Data We Collect and Why

gebyar138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you sign up, we ask for your name, email, phone number and identification to verify your account and process deposits and withdrawals. We collect this information to meet local regulatory requirements and to confirm you are eligible to use our platform where local law permits.

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Every transaction through DANA, OVO, GoPay or QRIS includes additional verification data to ensure your payment clears safely. We also track your login device, browser type and IP address to detect unusual account access and prevent fraud. Your gaming history, bet records and account balance are
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stored so you can review your activity anytime and we can process your withdrawal requests accurately.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

How to Contact Us About Your Privacy

Your questions about your data are important to us. We've set up multiple channels so you can reach our privacy team quickly, whether you're in Jakarta, Surabaya or anywhere else in Indonesia. Use the contact methods below to request access to your personal information, ask us to delete data, or report a concern about how we handle your details.

Team online

Live Chat Support

Open the chat widget in your account lobby Monday to Sunday, 08:00 to 24:00 Jakarta time. Our team answers privacy questions in English and can help you request your data immediately.

Email Privacy Team

Send a detailed request to our privacy inbox and we'll respond within 48 business hours. Include your account ID and explain what information you need access to or want corrected.

Account Settings

Go to your account dashboard, tap Settings, then Privacy & Security. You can view what data we have on file, download your information, or request data removal from this page.

HOW WE PROTECT YOU

Data Security, Cookies and Your Account

We use encrypted connections (HTTPS) whenever you log in, deposit via DANA, OVO, GoPay or QRIS, or withdraw funds.

Encryption and Security

All login sessions and payment pages use military-grade encryption.

Cookie and Tracking

We use cookies to keep you logged in, remember your game preferences, and measure how you use the platform.

Data Retention Policy

We keep transaction records for seven years to comply with Indonesian financial regulations.

Third-Party Sharing

We share only the minimum required data with payment processors like DANA, OVO, GoPay and QRIS to complete your transactions.

Account Access Requests

You can request a complete copy of your personal data in a machine-readable format within 14 days.

Policy Updates

If we change this privacy policy, we'll notify you by email and update the date at the bottom of this…

Privacy Policy Questions You Might Have

Below are the questions we hear most often about how we use your data and what rights you have. If your question isn't answered here, our support team is ready to help via live chat in the lobby or email.

Yes. Go to Account Settings > Privacy & Security and select 'Download My Data'. We'll compile your profile, transaction history, device records and communications into a file and email it to you within 14 days at no cost.

No. We do not sell or share your contact details with advertisers or third parties. We use your email and phone only to send you account alerts, withdrawal confirmations, and updates about your account status where you've given permission.

Personal information like your name and contact details are deleted within 30 days. Transaction records must be kept for seven years to meet Indonesian financial reporting rules. You can request earlier deletion where local law permits.

Your payment details are encrypted end-to-end. We never store full card or wallet numbers on our servers. Each deposit or withdrawal goes through the payment processor's secure gateway; we only receive a confirmation token.

You can disable non-essential cookies in your browser settings or ask our support team to turn off marketing cookies on your account. We'll keep functional cookies (login, security) active so your account stays secure.

Use live chat in your lobby (Monday–Sunday, 08:00–24:00 Jakarta time), email our privacy team, or visit Account Settings > Privacy & Security to submit a formal request. We respond to all privacy questions within 48 hours.

How We Handle Your Information at gebyar138

How to Contact Us About Your Privacy

Live Chat Support

Email Privacy Team

Account Settings

Data Security, Cookies and Your Account

Encryption and Security

Cookie and Tracking

Data Retention Policy

Third-Party Sharing

Account Access Requests

Policy Updates

Privacy Policy Questions You Might Have

01 Can I see all the data you have about me?

02 Do you sell my email or phone number?

03 How long do you keep my data after I close my account?

04 Is my DANA, OVO, GoPay or QRIS payment info safe?

05 What happens if someone logs into my account from a new device?

06 Can I opt out of cookies and tracking?

07 Who can I contact if I have a privacy concern?

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